Q: What can I use my gift card on?

A: Our gift cards are incredibly flexible! You can use them for any of our services, including ongoing subscriptions, as well as for any retail products we offer.

Q: How does the gift card work?

A: When a gift card is purchased, the full value is immediately added as a credit to the recipient's patient wallet. It acts as a balance on their account, ready to be used for future purchases.

Q: How do I redeem my gift card balance?

A: Your gift card credit is automatically applied at checkout. Whether you are paying for a service in person or buying products on our website, the credit in your wallet will be used first to cover the cost.

Q: What happens if my purchase total is more than my gift card balance?

A: No problem! The available balance from your wallet will be applied to the total, and you can pay the remaining amount using any of our standard payment methods.

Q: Do gift cards have an expiration date?

A: No, our gift cards never expire. The balance will remain in your patient wallet until it has been fully used.

Q: Can I get a refund for a gift card?

A: Unfortunately, all gift card purchases are final and are not eligible for refunds.

Q: How can I check my gift card balance?

A: You can view your current wallet balance by logging into your online patient portal. You can also ask our front desk staff for your balance at any time during your visit.